Personal Information
Protection Policy


The present privacy policy has been drawn up in accordance with Bill 25 on the protection of personal information in Quebec. We recognize the value of the personal information you entrust to us and are committed to protecting it in order to preserve our professional and commercial relationship with you. The purpose of this policy is to inform our members and users about our practices regarding the collection, use, sharing, retention and accessibility of your personal information within our organization. It will remain in force for as long as we hold your information, even after the end of our professional and commercial relationship.

Person responsible for the protection of personal information

In order to ensure that our organization fully complies with this privacy policy and its underlying principles, Services Paysagers Dominique Filion has appointed a dedicated privacy officer. If you have any comments or questions concerning this policy or the way in which our company manages your personal data, or if you wish to file a complaint on this subject, you may contact the person responsible for the protection of personal information : 

Services Paysagers Dominique Filion 

Catherine Filion  – Assistant General Manager and Human Resources 

13, Rue Principale, Saint-Basile-Le-Grand

QC, J3N 1M3

[email protected] 

450 653-0000 ext. 226

You may also file a written complaint with the Commission d’accès à l’information. Details of this procedure are available on the Commission’s website.

Types of personal information collected, methods of collection and purposes

What information are we likely to collect?

The collection of personal information by Services Paysagers Dominique Filion is limited to that which is essential to establish communication with its members and users, as well as to support its activities and meet their needs. This information may include : 

  • First and last name
  • Mailing address
  • Personal telephone numbers
  • Personal email addresses
  • Date of birth

How is it collected?

Personal identifying information may be collected from you during your interactions with an authorized employee of our organization, via one of our web forms or when you send us an email.

Use of personal information

The company uses users’ personal information in order to:

  • Identify you and keep your personal information up to date.
  • Perform data analysis to generate statistics and improve our services.
  • Promote services that may be of interest to you.
  • Inform you of any news or developments concerning our organization.

Personal information is used solely for these purposes. For any other use not initially intended, we will seek your consent, except where permitted by law.

Within Services Paysagers Dominique Filion, only staff members who require this information in the course of their duties have access to it. Internal procedures, such as access restrictions, are in place to ensure that each employee only has access to the information required to perform his or her duties.

Sharing your personal information with third parties

The Company may share the personal information it collects with carefully selected service providers and other trusted partners. These third parties are required to maintain the confidentiality of personal information, to use it only for the purposes for which it was disclosed by the Company, and to treat it in accordance with the principles set out in this Policy. 

They must also sign a confidentiality agreement with us and undertake to use the information only within the framework of this agreement, offering the same level of protection as that provided by us, in accordance with the provisions of Bill 25.

When do we need your consent?

Services Paysagers Dominique Filion uses your information only with your explicit consent or within the limits authorized by Bill 25. Your consent may be obtained when you fill out a personal information collection form, by e-mail or during any direct contact with our organization. 

For example, your consent may be sought when you request information about our services or the services of third parties with whom we collaborate, when you register for one of our activities, or when you contact one of our departments such as administration, human resources, landscaping or landscape maintenance. By agreeing to receive our communications, you are also consenting to be regularly informed of news from our organization.

It is important to note, however, that we do not systematically seek your consent for every interaction. For example, if you have agreed to receive our newsletter, we may consider that you consent to receive it each month, unless you decide to unsubscribe at a later date.



On its website , Services Paysagers Dominique Filion uses cookies in order to facilitate navigation, personalize the experience on the sites, carry out statistical analyses, measure the audience and traffic on each of the sites, and finally, understand how users use them.


In short, cookies help us gather information about your browsing experience. The data collected includes : 

  • Your computer’s anonymized IP address
  • Pages consulted (with date, time, duration and frequency of visits)


As a user, you can configure your browser to block cookies by adjusting your browser settings. You can also delete cookies at any time by deleting your browsing history.

By using the Services Paysagers Dominique Filion website, you consent to the storage of cookies on your computer, smartphone or tablet.

Retention of collected personal information

Services Paysagers Dominique Filion retains your personal data in digital form for as long as necessary to achieve the purposes for which it was collected, or as long as required or authorized by Bill 25. Retention periods are determined taking into account the purpose, nature and sensitivity of the data.

We are committed to implementing rigorous security measures to protect your personal information against loss, theft, unauthorized access, use or disclosure. 

To this end, we have implemented security procedures such as restricting access to email inboxes, computer servers and the use of firewalls. As a result, only those employees who need to access your data in the course of their professional duties have access to it.

Your rights and how to exercise them

In accordance with Law 25, each user has the right to request access to his or her personal data held by Services Paysagers Dominique Filion.

Similarly, he or she has the right to request the correction of any erroneous or incomplete information.

To exercise these rights, the user may contact us at the address specified in section 2 of this Policy

Updating of the Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any changes will be announced on our site, along with an update date.

We encourage our users to review this policy regularly to stay informed of our privacy practices.